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These are our terms and conditions for the use of our website www.simple-driving.com and secure online payment via SumUp payment system, and the purchase of our products through the website or via the payment link sent to your mobile phone.

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If you have any queries about these terms, please get into touch, using the 'Contact Us' page or email us at info@simple-driving.com

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The terms and conditions herein, along with any notices or conditions on other areas of this website, will all together

govern use by customers of this website.

 

You should note that Simple Driving may at any time make changes to, or remove part of this website without any

liability to customers for such changes.

 

Simple Driving reserves the right to change these terms and conditions in the future without specifically notifying customers, and continued

use of the website or placing of orders after such changes shall be deemed to be acknowledged and accepted thereof.

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A contract will only come into existence between you, the customer and us, once your order has been processed and agreed.

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Online bookings may need to be rescheduled and if so, we will contact you to reschedule it to a date that is within 2 weeks from the day of your order.

 

Please do not select a date or time that you are not able to attend on as you will be charged rescheduling or cancellation fees.

 

We have a 98% success rate in keeping the appointment slots that customers select - occasionally, the time of the lesson you select,

may need to be changed by up to 30 minutes, due to extra travelling time required by the instructor.  If this is the case, we will inform you

in good time , if the timings of your lesson needs to be changed.

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As a customer, when you place an order via this website, you warrant by placing the order that:​

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1. You are not a minor or otherwise, legally incapable of entering into a binding contract

2. Personal details provided during registration are fully complete and accurate

3. You are not using a false name or the name of any other person or body, which you are not authorised to use
    

Placement of an Order: When placing an order, you are doing so in acceptance of these terms and conditions - it is important

that you have read them, before going ahead and placing an order.

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Acceptance of an order: After an order has been placed, you will get an order confirmation via email - we will use the

information provided during checkout. Please make sure you provide us your accurate details.

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Delivery: You will be contacted within 24 hours of your booking, with confirmation of your appointment. 

 

Liability: We do our best to have the information on this website as accurate as possible, but we make no warranties, whether

expressed or implied, regarding its accuracy. Additionally, we do not make any warranties regarding any matters relating to the use of

this website, and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.

Your rights are protected by the Sale of Goods and Supply of Services Act 1980, and the Consumer Protection Act 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.

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Severance: If any of these terms and conditions shall prove to be void, unlawful or unenforceable for any reason, then such term or

condition shall be deemed to be severed from the remaining terms and conditions, which shall remain valid and enforceable.

If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision

shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.​

 

Cancelling/ Terminating an order: Driving lessons are a pick up and drop off service at your location (both of them being the same).

 

If you cancel an order, you will be charged for lesson/s you have already taken and £50 admin fee

(if you have not taken any lessons, then only the £50 admin fee will be charged).

 

If you have entered a package deal and passed your practical driving test, before taking all of the lessons, you will

only be charged for the lessons you have taken and no admin or other charges will be included.

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Should we be unable to start you within 2 weeks (14 days), from the day you have placed an order, we will refund you fully with £50 on top.

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This will have to be a time from Monday to Saturday, 9am - 7pm, as most instructors do not work on Sundays.

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The above is for postcodes we are advertising on our website - currently we are recruiting from:  BD1, BD2, BD3, BD4, BD5, BD6, BD7, BD8, BD9, BD10, BD12, BD18 & LS28.

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Please note: once an appointment has been booked, there are other pupils with bookings before and after your appointment,

hence if a customer decides to reschedule their appointment, we will need to find another

learner to fill in the gap, which can take a lot of time contacting other pupils.

 

Please do not book an appointment, if you are in doubt that you will be unable to keep the booking slot.

 

Our Policy: from the time of booking an appointment, up to 12 hours before the appointment time, you are able to

reschedule your appointment, for a small fee of £10 (1 hour lesson).

 

Within the 12 hours before the appointment time, or no show up for lesson, pupils will be charged the full lesson money.

 

Customers must send a standard SMS text message to 07879593812 from a UK mobile network provider and keep their text message safe.

 

If rescheduling fee/s are not paid within the current week of rescheduling, then the full lesson money will be charged. For 2 hour sessions, the above rules apply, however the amount payable will be £20. Please note: Our week starts on Monday and ends on Sunday.

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All our appointed driving instructors are vetted to the highest standard, with dash cams fitted within the cars.

 

We can and will get involved if any customers contact us complaining about their driving instructor's conduct not

being professional. Additionally, we can get involved if a customer's conduct is not civilised.

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The learning environments (cars) are small in size and confined - this environment should be one that

both pupils and instructors are happy and relaxed within.   

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Our rules are very lenient compared to many driving companies - we want to ensure you're not out of pocket,

but at the same time, we need to avoid being out of pocket ourselves.

 

Thank you